Quality (QA) Manager

Responsibilities:

• 1. Quality System Control
• Establish and maintain quality systems aligned with quality management practices.
• Ensure effective implementation of Control Plans, SPC, FAI/FAIR, PPAP, PFMEA, Traceability, Calibration.
• Ensure manufacturing documents are accurate, traceable, and audit-ready.
• 2. Shopfloor Quality Execution
• Lead QA/QC operations for incoming, in-process, and final inspection.
• Enforce line-stop authority when defects or safety risks occur.
• Apply GD&T control, measurement techniques, and process capability to prevent rework.
• 3. Root Cause & CAPA Leadership
• Drive structured investigation: 8D, DMAIC, 5Why, Ishikawa, Pareto.
• Implement effective CAPA and verify results with data, not statements.
• Improve scrap rate, rework rate, machining tolerance stability, and yield.
• 4. Engineering & Production Collaboration
• Work closely with Engineering to validate machining parameters, fixtures, tool selection, and new product introduction (NPI).
• Support Production in resolving measurement issues, tool wear, chatter, surface finish, and geometrical deviation.
• 5. Customer Quality & Audit Interface
• Lead customer complaint management and improvement actions.
• Present failure analysis, response plan, closure confirmation, and prevention strategy.
• Manage audits: customer, ISO, supplier, and internal.
• 6. Team Leadership
• Develop competency of inspectors, technicians, and quality engineers.
• Train team in GD&T, SPC, gauge handling, SOP discipline.